Weave is quite simply a phone system built JUST FOR OPTOMETRISTS AND DENTISTS. It utilizes your practice data in calling, texting, and email. More in-depth look at the benefits of Weave Mobile App, features and technical specs and installation help here: http://www.weavehelp.com/
Phone / Message / Email App
A program on your computer that allows you to see all calls (outbound, inbound, missed calls) you can even listen to a voicemail from the app on your computer. It will let you dial from your computer, and send text messages.
Confirmation WRITE-BACKS / Automated Emails / Automated Recall
When patients confirm appointments, Weave will change the status in your practice management software automatically.
Automated Emails can send automated birthday wishes and appointment remainders via email or text.
Call Reporting / Reviews App (Google / Facebook)
See where the review was posted and star rating:
Weave Mobile App
View your schedule, follow up with patients, listen to voicemail, adjust office hours from home with your Weave Mobile App.
If you have any questions regarding the Weave phone system or want to learn more information on the benefits of Weave Mobile App, please contact us or call our office (904) 443.6046.
Make every patient call smarter with Weave. Whenever a patient calls in, Weave's SmartPOP Notification give you instant access to everything you should know about that person and their family, and what you can do for them. With SmartPOP, your team will instantly know who is calling, what appointments are coming up, if they owe a balance, who needs to be scheduled for what appointment and much more. Having this information exactly when you need it makes it easy for the front office team to efficiently complete tasks, find opportunities and schedule patients.
Written by: Daniel Nicolitz, Chief Technology Officer, DPC Technology