Client Stories

Everyone at DPC is EXTREMELY patient, professional, and friendly.

One of the many reasons we use DPC Technology is that all the people we deal with are so professional and kind, it makes a big difference when we need them most.

Dr. Brandon Alegre

You can count on DPC Technology!

So incredibly thankful for DPC Technology and their expert team. They are always there to walk you through any issues, come over to your business, or help you grow your business. From remote login assistance, to the full-on concierge in person to even having you out to their state-of-the-art facility for growth planning, we can always count on DPC Technology.

Natalie Melear

Doctors Lake Family Dental

They treat us like family!

The biggest benefit to our company since moving to CompleteCare with DPC Technology is that we always know we can get a quick reply and immediate help with any questions that we have. We don’t have to worry about our systems crashing because we know that DPC is there for us right away. DPC’s customer service is top notch and easily accessible. You should choose CompleteCare because they are like family and truly care about helping in any way they can and they do a great job!

Susan Prater

Kernan Family Dental

HIPAA and Cyber Protection

The biggest benefit to me and my practice since moving to Complete Care has been the ease of repair and DPC’s ability to fix any problem. Compared to other IT firms we have worked with in the past, DPC gives our office peace of mind about HIPAA and Cyber Protection. DPC has taken all our IT headaches and problems away from our office.

Dr. David W. Howington, DMD

Only a Phone Call Away

DPC Technology is amazing! At first I was a little skeptical about the Complete Care Program, but it has turned out to be a huge benefit to our office. Whenever we have a problem, DPC Technology is only a phone call away. Sometimes they have to come into the office, but many times they can log in remotely and fix the problem.

Whenever there is any new issue regarding computer security, Clay is always one step ahead of the game. Let’s face it, no one can run their business without their computers, so why would you risk not having the best computer people in town on your team.

Dr. Alan Krantz

Krantz Dental Care

Respond Quickly to Resolve all of our Problems

Knowledgeable, prompt, courteous and efficient are just a few of the words that describe the DPC Technology Organization. Its Complete care program and its cost is superior to any of the maintenance programs we compared it to. DPC Technology, the help desk, its office staff and service department have always responded quickly to resolve all of our problems.

Their sales staff is extremely informative. They are always keeping us abreast of new products and ideas to keep our practice productive and up to date with relative technology. We could not be more pleased.

It is without reservation that I would highly recommend DPC Technology to any other medical or dental operation.

Jeffrey W. Bowden, DDS

Endodontic Partners

A Partner to Take Care of All Our Technology Needs

Last August, I acquired a dental practice in Neptune Beach which was already under DPC Technology’s Complete Care program. DPC Technology went above and beyond to assist in the transition, which included working around several crews during the renovation of our dental office. It was a huge relief to have DPC Technology as a partner to take care of all our technology needs, so all I had to worry about was taking care of our patients. I’m no computer expert, will never be a computer expert, but I don’t have to be with DPC Technology’s expert support.

Dr.Michelle DeFelice Hucke, DDS

Jax Beaches Family Dentistry

Smooth Transition from Paper Charts to Electronic Records

DPC Technology helped to make a smooth transition from paper charts to electronic records after I bought my practice. They installed the best equipment and secured my network. I can sleep soundly knowing my records are easily accessible from the cloud in case of emergency. The Complete Care Program settles technical issues swiftly allowing minimal office interruptions. You cannot put a price on that!

Dr. Ross Fishman

Fishman Pediatric Dentistry

Training After Installation was Top-Rate

We were pleased to work with the wonderful people at DPC Technology for the installation of 16 computer workstations in our large dental hygiene clinic and 5 work stations in our smaller dental assisting clinic. The planning phase, with Clay Archer and his team, was handled expertly and their experience gave me confidence that we had found the right company to handle our job. I was particularly pleased with the crew charged with the installation.

They went out of their way to make sure that every aspect of the job was done as we wanted. Drilling through our Formica countertops to install our pole mounted monitors was no easy task, but the finished product looks excellent! The training after the installation was top-rate and our students are now using EagleSoft routinely. We have a great looking clinic now that I’m proud to show off.

Jeffrey R Smith

Florida State College at Jacksonville

They are proactive, not reactive

We have confidence that people on the DPC team either already know how to solve a problem or they are working hard to find a solution. We feel DPC is better than other IT companies because they are proactive, not reactive. Being proactive means working ahead of a problem before it happens and less downtime fixing something that already happened. In today’s culture, your IT firm must be prepared for all that the world is throwing at your practice. You cannot rely on your own dental team and/or small IT firm to be able to keep up with the full time job of keeping your data safe and your equipment running smoothly.

Dr. Niles A. Syska

DDS, The Tooth Shop on 46