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5 Savvy Gmail features you should try

Today, over 1.8 billion people use Gmail, choosing it over other email services for its ease of use and productivity-boosting capabilities. They’ll be surprised to learn that they can still take their Gmail experience up a notch by putting the following features to use. Undo Send In the fast-paced world of business, mistakes happen. And […]

Your password may not be secure — update it now

The National Institute of Standards and Technology (NIST) once said that a good password consisted of three things: upper- and lowercase letters, numbers, and symbols. However, the NIST has now reversed its stance on good passwords. Here’s why and what they are now recommending. The problem The issue isn’t that the NIST advised people to […]

4 Important details about HIPAA compliance

Getting your practice up to code when it comes to Health Insurance Portability and Accountability Act (HIPAA) regulations can seem challenging upon first glance, but knowing where your IT efforts must be prioritized is the first step. In this article, we’ll zero in on four of the most critical items you must look into to […]

Why your company should record calls

If you own and operate a small- or medium-sized business that relies on positive word of mouth, you probably need to make sure the quality of your customer service is top-notch. It definitely pays to have excellent products and/or services in the first place, but it wouldn’t hurt to leverage other tools at your disposal. […]

How Often Should Your Small Business Replace Its Computers

The short answer is every 3-5 years. Your IT Support Company should be able to help you track the ages of your machines. When they meet with you quarterly, you should review this so you can budget for replacement when the time comes. Part of using a Managed Service provider should include these quarterly business reviews.

Improve your password management profile with single sign-on

The average business can have well over a thousand user accounts spread over many different online platforms and services. Securely managing all of these logins can get difficult, especially since users are usually left to handle different complex passwords. This is why business managers and leaders should look into enabling single sign-on. What is single […]

Shopping for antivirus software? Consider the following points

As viruses, ransomware, and spyware become more dangerous these days, it’s more important than ever to have powerful antivirus protection. When choosing the right antivirus program for your computer, however, there are many things you should consider. Let’s take a look at the most important ones. Cost There are free antivirus programs in the market, […]

How To Protect My Business from a Cyber Attack

As cyber-attacks and ransomware are on the rise, many people are wondering what they can do to protect their small businesses from cybersecurity hacks. Let me start by saying there is no foolproof way to protect yourself 100% from a cyber-attack. Having a solid plan and doing your due diligence will keep your business from being a target.

Protect your VoIP systems against denial-of-service attacks

Telephony systems are crucial to business communications and operations and therefore need to be highly secure. Although malware and viruses are some of the most common threats to Voice over Internet Protocol (VoIP) systems, there are other little-known threats too, such as denial-of-service (DoS) attacks. If your business heavily relies on VoIP, you should learn […]