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Why do hackers attack? Is it for money, notoriety, or political reasons? As a business owner, you should always try and find out the motive behind an attack to help you determine whether or not you’re a target and what data you need to protect. Let’s take a closer look at four different types of hackers and their motives.

A dissatisfied customer sounding off on a consumer complaint site about how unhappy they are can have serious ramifications to your company’s online reputation. It’s possible for these negative reviews to end up on the first page of your search results.

Every marketing channel has best practices. For websites, it comes down to being user-friendly. Without this, even a terrific-looking website may discourage visitors from signing up for a free e-book or consultation. Be sure your website follows these 5 rules that make it easier to attract visitors and convert them.

Getting your practice up to code when it comes to HIPAA regulations can seem challenging upon first glance, but knowing where your IT efforts must be focused is the first step. In this article, we’ll zero in on four of the most critical items you must look into in order to become HIPAA-compliant.

Unified communications (UC) solutions have many advantages over traditional phone systems. It’s the way to go if you want to save money, increase employee productivity, and boost profits.

Companies in the United States and the United Kingdom have lost a total of $37 billion because of poor communication, according to The Holmes Report, the voice of the global public relations industry.

The Rio Summer Olympics took place years ago, but the hackers who infamously used social engineering to exploit the event are still with us. Although business owners may think that their systems are safe from malware, they may not be prepared for social engineering.

To access the web when the internet was in its infancy, computer users could only choose between Netscape Navigator or Internet Explorer. Thanks to advancements in technology, people can now do their work in a browser. If you’re looking for an alternate way to surf the web, our list below will have an answer for you.

Hurricane Florence devastated areas throughout the Carolina's. Unfortunately, Hurricane Season is not over and there's potential for even more damage.

As a Florida business with over 23 years of experience dealing with hurricanes and other natural disasters, we understand the importance of communicating with clients throughout crisis mode.

Customers call your hotline because they want help or answers, not another headache. So your on-hold message should be pleasant to their ears. If you fail to select an appropriate message, your customers’ anger and frustration might double, making them more difficult to satisfy.

Spam e-mails are not only annoying and time consuming, but they’re also becoming more dangerous to your personal privacy and the security of your computer.

Millions of computer users are getting infected, spoofed, and tricked by spam e-mails every year, forcing the user to pay hefty fees to clean and restore their PCs back to working order.