Based upon our past experience with our previous IT company in Seattle, our expectations were quite high when choosing a technology company here in GA. We love DPC's comprehensive and proactive approach to our systems and technology.
We have confidence that people on the DPC team either already know how to solve a problem or they are working hard to find a solution. We feel DPC is better than other IT companies because they are proactive, not reactive. Being proactive means working ahead of a problem before it happens and less downtime fixing something that already happened.
The biggest benefit to me and my practice since moving to Complete Care has been the ease of repair and DPC’s ability to fix any problem. Compared to other IT firms we have worked with in the past, DPC gives our office peace of mind about HIPAA and Cyber Protection.
When DPC Technology comes to the office, it is like having a visit with a friend who is a wiz at computers. They are experts at dental systems and quickly solving associated problems. I enjoy our relationship.
DPC Technology has been a great help to our practice. Their service is great and you can always count on them to give good, reliable recommendations to improve the technology in the office.