Spooked by AI Threats? What Dental Practices in the Southeast Should Really Watch
Deepfakes in Dental Meetings: When “Dr. Smith” Isn’t Really Dr. Smith
Imagine a video call with a vendor who looks and sounds familiar—asking you to urgently update a payment method. With AI deepfakes, that “vendor” could be a criminal using stolen visuals and voice data.
How to Spot the Red Flags
- Visual oddities: Unnatural blinking, mismatched lighting, fuzzy outlines.
- Audio delays: Slight lag or robotic tone.
- Process bypasses: Urgent requests that skip your normal checks.
What to Do Now
- Verify out of band: Call or text known contacts before approving banking or software changes.
- Enable MFA on email, imaging software, and remote tools.
- Train front desk and billing teams—common targets for deepfake and BEC (Business Email Compromise) scams.
AI‑Polished Phishing: Clean Emails, Clever Traps
AI helps attackers craft messages that look like they came from your dental supply rep, insurer, or regional bank—often free of typos and formatted perfectly.
Warning Signs
- Emotional urgency (e.g., “Invoice overdue,” “Account suspended”).
- Subtle domain changes (one extra letter or a swapped character).
- Payment or HR requests that skip your normal process.
Defensive Moves
- MFA on Microsoft 365 and EHR/imaging portals (Open Dental, Dentrix, Eaglesoft).
- Security awareness training with local examples (hurricane-season relief scams, vendor banking changes).
- Email security that rewrites links and sandboxes attachments.
Fake “AI Tools”: More Malware Than Magic
Some “AI dental assistants” or “free imaging optimizers” are actually malware in disguise. They promise faster charting or HIPAA automation—but deliver ransomware instead.
Smart Steps for Dental Practices
- Ask before installing: Have your IT provider vet any new AI software—especially anything that touches PHI or imaging data.
- Block unapproved downloads to prevent rogue installs.
- Watch seasonal lures: Tax-time “AI filing tools,” hurricane “supply chain” updates, or “discounted AI charting” ads.
Compliance and Cyber Insurance: Southeast Dental Reality Check
- HIPAA/HITECH: Applies if any AI system processes patient data. Always obtain a signed BAA.
- PCI compliance: Secure front-desk payment workflows and devices.
- Cyber insurance: Expect audits for MFA, endpoint protection, immutable backups, and employee training logs.
- Hurricane readiness: Test backups, generator failover, and ISP redundancy before storm season.
What “Good” Dental IT Looks Like
- Imaging & EHR performance: Reliable networks for Dexis, Carestream, CBCT, Open Dental, Dentrix, and Eaglesoft.
- HIPAA handled: Annual risk assessments, access audits, and test restores you can show on request.
- Predictable support: Clear SLAs, fixed-fee billing, and plain‑English communication.
Why Dental Teams Across the Southeast Choose Us
- Trusted dental IT partner since 1995—over 30 years helping dentists protect PHI and improve uptime.
- Fast, friendly support—no tech jargon, no hidden fees.
- Community roots:
- MSP 501 Winner 2025
- Florida Mission of Mercy Technical Team Lead & Gold Benefactors
- Proud sponsors of: Northeast District Dental Association; Dental Society of Greater Orlando; Atlantic Coast Dental Association; Alachua County Dental Association; Jacksonville Dental Society; Clay County Dental Society; Northwest District Dental Association
Regional Dental IT Coverage
Serving North and Central Florida, Georgia, and South Carolina with same‑day/next‑day onsite. If you’re near Jacksonville, Orlando, Tampa, Panama City, Tallahassee, Atlanta, Savannah, Columbia, or Myrtle Beach, we’re your local dental IT team.
Ready to Put the “Scary” AI Threats Back in the Box?
- Dental practices: Free HIPAA readiness check and imaging performance review.
Frequently Asked Questions
How can we verify a video meeting isn’t a deepfake?
Pause and confirm via a known number or text before approving any payment, sharing credentials, or installing software.
What security basics stop most AI‑phishing attacks?
MFA on email, layered email filtering, routine awareness training with local examples, and tested backups.
Are AI tools allowed under HIPAA?
Yes—only when properly configured and backed by a signed BAA. Always confirm vendor posture and document risk assessments before adoption.
Do you support practices outside Florida?
Yes—same‑day/next‑day onsite and remote support in Florida, Georgia, and South Carolina
About the Founder
Clay Archer founded DPC Technology in 1995 to help dentists make technology stress‑free and secure. With over 30 years in dental IT, Clay also serves as the Florida Mission of Mercy Technical Team Lead and remains active across multiple dental associations throughout the Southeast.