Back in the day, a phone was just a phone. Now, it’s a veritable computer in the palm of your hand, part tool and part entertainment, with the ability to perform a multitude of interesting and advanced functions. It does still make calls, of course, but even that aspect is a bit different than how things used to be because of the increasingly popular technology called VoIP.

In technical terms, VoIP is a broadband phone service that uses the internet instead of a public switched telephone network (PSTN) for things like voice calls and video conferencing.

Most people will tell you that clouds can be only be found in the sky. But in the IT world, clouds are more grounded: the latest of which are a combination of private clouds and public clouds, appropriately dubbed “hybrid clouds.” This innovation allows SMBs to have the best of both cloud worlds while minimizing IT expenses, optimizing scalability, and improving security.

WordPress is an amazing open source platform that is favored by individuals and business users worldwide due to its ease of use, simplicity and flexibility. However, given that it is the most widely used content management system, it is also the most vulnerable platform out there.

Medical records are generally inaccessible and hard to understand. In fact, if you were to try reading your own medical data, you might find that it’s almost as if it’s in a different language. A medical record can be riddled with cryptic phrases, acronyms and complex terms that mean nothing in the eyes of someone that didn’t study medicine for eight years.

Even if your business doesn’t see internet-based commerce as a top priority, it’s hard to ignore it as a sizable revenue opportunity regardless of your target market. Content management service (CMS) Squarespace knows exactly how you feel. Long kept as a secondary goal, the popular service will finally make moves to better cater to ecommerce subscribers looking to get more information and ROI out of the platform.

Like the Loch Ness Monster, reputation marketing has long been considered a figure that is shrouded in mystery. Shai Aharony from Redboot Online sums it up as "tools that allow you to analyze, track, monitor and engage online activity, giving you the power to directly respond to customer complaints and turn potentially damaging feedback into a positive experience.