The crucial role of MSPs in SMB cybersecurity

March 14th, 2022

With modern cyberattacks targeting companies of all sizes, businesses cannot afford to relegate cybersecurity to the bottom of their list of priorities. When it comes to cybersecurity, even small- and mid-sized businesses (SMBs) would do well to get help from an expert.

Why you should consider using softphones

March 2nd, 2022

Office desk phones are quickly becoming obsolete as many employees work off site. This is why forward-thinking businesses are using softphones instead of traditional telephony systems for most, if not all, of their communications. If your company hasn’t already done so, here are some compelling reasons to start using softphones.

A checklist for avoiding WordPress website issues

February 25th, 2022

Maintaining a WordPress website is not as difficult as it may seem, but there are certain tasks that should be done on a regular basis to ensure optimal performance. In this blog post, we will outline six essential maintenance tasks that all business owners should follow.

Here’s what to look for in health apps and wearable tech

February 16th, 2022

Are you overwhelmed by the many choices consumers now have for monitoring their health? What do you tell your patients when they seek advice on what health app or wearable tech to use? When evaluating these techno-medical innovations, keep the following things in mind.

How to keep callers engaged while on hold in a call

February 11th, 2022

If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current and potential customers. To keep callers on the line, use these Voice over Internet Protocol (VoIP) features.