What benefits do companies get from outsourcing their IT Support Department?

September 21st, 2021

If you are a small business owner that is trying to decide if you should hire one IT professional vs. hiring an IT support company, we have put together some reasons that outsourcing your IT department may make sense for you. We are an IT support company or Managed service provider located in Orlando and Jacksonville, FL.
Here are a few core advantages of outsourcing your IT department:
Save time
Many times, we see that instead of outsourcing your IT department, you end up having someone that you hired for other tasks but they end up handling your computer systems.

5 Savvy Gmail features you should try

September 17th, 2021

Today, over 1.8 billion people use Gmail, choosing it over other email services for its ease of use and productivity-boosting capabilities. They’ll be surprised to learn that they can still take their Gmail experience up a notch by putting the following features to use.

Your password may not be secure — update it now

September 10th, 2021

The National Institute of Standards and Technology (NIST) once said that a good password consisted of three things: upper- and lowercase letters, numbers, and symbols. However, the NIST has now reversed its stance on good passwords. Here’s why and what they are now recommending.

Is doing online banking while using public Wi-Fi safe?

September 9th, 2021

The quick answer is NO. Wi-Fi broadcasts data in a range and therefore your information could be at risk. This isn’t a huge deal if you are just on social media, scanning Twitter. Where this becomes an issue is when you are looking at sensitive data like online banking.

4 Important details about HIPAA compliance

September 8th, 2021

Getting your practice up to code when it comes to Health Insurance Portability and Accountability Act (HIPAA) regulations can seem challenging upon first glance, but knowing where your IT efforts must be prioritized is the first step. In this article, we’ll zero in on four of the most critical items you must look into to become HIPAA-compliant.

Why your company should record calls

September 3rd, 2021

If you own and operate a small- or medium-sized business that relies on positive word of mouth, you probably need to make sure the quality of your customer service is top-notch. It definitely pays to have excellent products and/or services in the first place, but it wouldn’t hurt to leverage other tools at your disposal.