Your password may not be secure — update it now

September 10th, 2021

The National Institute of Standards and Technology (NIST) once said that a good password consisted of three things: upper- and lowercase letters, numbers, and symbols. However, the NIST has now reversed its stance on good passwords. Here’s why and what they are now recommending.

Is doing online banking while using public Wi-Fi safe?

September 9th, 2021

The quick answer is NO. Wi-Fi broadcasts data in a range and therefore your information could be at risk. This isn’t a huge deal if you are just on social media, scanning Twitter. Where this becomes an issue is when you are looking at sensitive data like online banking.

4 Important details about HIPAA compliance

September 8th, 2021

Getting your practice up to code when it comes to Health Insurance Portability and Accountability Act (HIPAA) regulations can seem challenging upon first glance, but knowing where your IT efforts must be prioritized is the first step. In this article, we’ll zero in on four of the most critical items you must look into to become HIPAA-compliant.

Why your company should record calls

September 3rd, 2021

If you own and operate a small- or medium-sized business that relies on positive word of mouth, you probably need to make sure the quality of your customer service is top-notch. It definitely pays to have excellent products and/or services in the first place, but it wouldn’t hurt to leverage other tools at your disposal.

How Often Should Your Small Business Replace Its Computers

September 1st, 2021

The short answer is every 3-5 years. Your IT Support Company should be able to help you track the ages of your machines. When they meet with you quarterly, you should review this so you can budget for replacement when the time comes. Part of using a Managed Service provider should include these quarterly business reviews.