Beware of these social engineering tactics

September 25th, 2018

The Rio Summer Olympics took place years ago, but the hackers who infamously used social engineering to exploit the event are still with us. Although business owners may think that their systems are safe from malware, they may not be prepared for social engineering.

Which web browser do you prefer?

September 20th, 2018

To access the web when the internet was in its infancy, computer users could only choose between Netscape Navigator or Internet Explorer. Thanks to advancements in technology, people can now do their work in a browser. If you’re looking for an alternate way to surf the web, our list below will have an answer for you.

How to Prepare Your Business for Hurricane Season [GUIDE]

September 17th, 2018

Hurricane Florence devastated areas throughout the Carolina's. Unfortunately, Hurricane Season is not over and there's potential for even more damage.

As a Florida business with over 23 years of experience dealing with hurricanes and other natural disasters, we understand the importance of communicating with clients throughout crisis mode.

4 ways to avoid angry phone calls from clients

September 13th, 2018

Customers call your hotline because they want help or answers, not another headache. So your on-hold message should be pleasant to their ears. If you fail to select an appropriate message, your customers' anger and frustration might double, making them more difficult to satisfy.

How to Prevent Email Spam and Scams

September 12th, 2018

Spam e-mails are not only annoying and time consuming, but they’re also becoming more dangerous to your personal privacy and the security of your computer.

Millions of computer users are getting infected, spoofed, and tricked by spam e-mails every year, forcing the user to pay hefty fees to clean and restore their PCs back to working order.