There are so many VoIP phone systems in the market that you’re bound to come across a few with similar features and add-on services. When this happens, most business owners will compare the price and purchase the more affordable option. But you shouldn’t only be looking at the initial price of the VoIP system; you must also look at the total cost of ownership (TCO).

What is TCO?
The TCO is the overall sum of procuring, deploying, and operating a VoIP system has over its life cycle, which is typically five years.

As you are well aware, healthcare companies and the vast amount of valuable patient information they hold have become a major target of cyberattacks. Hospitals must combat this with a highly-trained team of technicians equipped with premium systems and protocols, including:
Routine Access Monitoring
To control access to protected health information (PHI), your IT department must introduce guidelines and restrictions.

It’s been a busy spring at the DPC Technology Center! We have hosted some amazing events throughout the quarter, shared awesome YouTube videos and began offering a new solution that will help dentists and their dental practices.

Paying and filing taxes is already annoying without the threat of refund fraud or identity theft. But phishing schemes, especially during tax season, have become so widespread that you’ve probably already received spoofed emails or calls during the last few years.

As you surf the web, it’s nearly impossible to keep your internet activity completely private. Certain websites collect personal information for marketing purposes and your browser keeps track of all the websites you visit. But that browsing information can also fall into the wrong hands, which is why you should consider using private browsing if you want to keep your online activities to yourself.

No matter how attentive your customer service agent is, he or she is only human, which means there’s always room for mistakes. But for businesses that have adopted VoIP as their telephony solution, they can minimize these mistakes via call recording.