Voice over IP uses an internet connection to handle calls, and doesn't require new or additional wiring in your office. There are many types of configurations, ranging from desk phones plugged directly into your network to mobile options that work on smartphones and tablets.
Moreover, the flexibility of VoIP doesn't end in the office, your phone can go with you wherever you need to go, as long as you have a broadband or Wifi connection. This means your customers and employees can always use
one number to stay in touch.
Don't have access to your business phone? No Problem! As long as you have a headphone/microphone unit connected to your computer, you'll be able to send and receive calls.
Many VoIP numbers can also be configured to ring simultaneously on multiple devices before going to voicemail, thereby eliminating the time-consuming "phone tag." In a recent survey conducted by Sage Research, employee productivity increased by 4 hours per week, per employee from using Voice over IP technology.
Save money compared to traditional phone bills
With VoIP, your phone data is sent via the Internet rather than traditional phone lines. This eliminates the need for costly local phone plans and distance services. In most cases, your current broadband solution will supply enough bandwidth without slowing down your network use. VoIP virtually eliminates the fees associated with employee moves, adds, and changes that can cost a company $100 or more per occurrence when using a traditional business phone infrastructure.